Frequently asked questions

Smart Watering FAQs

How can I remotely control my WiFSi Smart Auto Watering System?

You can control your WiFSi system remotely through our mobile app. Simply ensure your device is connected to your home Wi-Fi network and you can schedule, adjust, and monitor your watering system from anywhere.

What can I do if the water pump in my WiFSi system is malfunctioning?

First, ensure the water pump is properly connected to WiFi. Next, verify if the pump is functioning by toggling the ON/OFF settings in the app. Also, check if water is flowing through the tap. If you've checked all these and the problem persists, please contact our customer support for assistance.

How do I prevent the drippers from blowing out due to high water pressure?

Adding an extra dripper at the end and connecting it back to the water container can help balance the water pressure.

A return line to the water container is essential if you're using many drippers, as the pump can deliver significant pressure.

I didn't receive the verification code for my account. What should I do?

Check if your email inbox is full and look in your spam folder for the verification code.

• If you still can't find the code, contact us through the app or at support@wifsi.com. We'll assist you in registering your account and sending you the code promptly.

How can I get technical support for my WiFSi system?

For any technical issues or queries related to the app, you can contact our customer service team within the app. If the FAQs don’t resolve your queries, click the customer service support in the app.

By providing detailed and user-friendly FAQs, customers can troubleshoot common issues themselves, leading to higher satisfaction.

Can I set a specific watering schedule with WiFSi ?

Yes, you can easily set up a customized watering schedule through the WiFSi app. Choose specific times and durations for watering to match your plants’ needs.

What should I do if my WiFSi device is having trouble connecting to Wi-Fi ?

• Check Wi-Fi Password: Ensure that the Wi-Fi password is correct. Verify the letter case and length of the password. You can test it by connecting your phone to the Wi-Fi network.

• Wi-Fi Band Compatibility: WiFSi supports only 2.4GHz Wi-Fi. If you have a dual-band router (2.4GHz and 5GHz). Then select the 2.4GHz network.

• Alternative Networks: Try connecting to a different Wi-Fi network or create a hotspot on your phone to see if the device can connect. If issues persist, contact our support team via the app or at support@wifsi.com for assistance.

Can I use WiFSi for both indoor and outdoor plants?

Absolutely! The WiFSi system is designed for versatility and can be used for both indoor and outdoor plants, ensuring they receive the right amount of water and WiFi signal , no matter where they are located.

Is the WifSi system weatherproof ?

Yes, our system is designed to withstand various weather conditions, making it suitable for outdoor use. However, it is recommended to place the controller in a sheltered area.

How do I maintain my WifSi Smart Auto Watering System?

The WifSi Smart Auto Watering System is designed to be low-maintenance and fully automatic. As long as your Wi-Fi connection and water supply are stable, there's no need for regular checks. However, for optimal performance, we recommend occasionally checking the following

• Proper water supply

• Proper WiFi connection

• Keep the WiFSi app updated
  
  

What should I do if the app is not responding?

Try restarting the app or your smartphone. Ensure your device is connected to the internet. If the issue persists, contact our technical support team through the app or at support@wifsi.com.

How many days will the battery last in the WiFSi Smart Watering Device?

You don’t need to worry about replacing batteries! Our advanced design allows you to connect the device directly to a power source via adapter, ensuring uninterrupted 24/7 operation. Whether you’re near your garden or on a foreign trip, your plants will always stay watered without any hassle of managing batteries.

Is WiFSi Smart watering device made in India?

Yes, WiFSi is manufactured in India, offering high quality and reliability backed by local expertise. With 24/7 customer service, support is always available whenever you need it.